AlgoMatch Care: Your Agreement with Us
Last Updated: July 2, 2025
Welcome to AlgoMatch Care! Before you explore our services, please take a few moments to read through these Terms of Service (“Terms”). By using our website, platform, or any of our services, you agree to these Terms and commit to using AlgoMatch Care responsibly and respectfully.
If you do not agree with any part of these Terms, please do not use our website or services.
By using AlgoMatch Care, you agree to these Terms. If anything feels unclear, email us at hello@sekare.com – we’ll happily explain.
1. What We Do (And What We Don’t)
- We Do: Help you find and book appointments with healthcare providers (doctors, specialists, therapists, etc.) based on your needs. Think of us as your matchmaker for care.
- We Don’t:
- Provide medical advice, diagnosis, or treatment.
- Employ or directly manage the providers you book with.
- Guarantee outcomes – your care journey is between you and your provider.
2. Your Responsibilities (Keeping Things Smooth)
- Honesty Matters: Give us accurate info (name, contact details, health preferences) so we can match you well.
- Respect Providers: Treat every clinician and staff member with courtesy. Cancel or reschedule appointments promptly if needed (see our Cancellation Policy below).
- Keep It Legal: Don’t misuse our site – no spam, hacking, or booking fake appointments.
- Guard Your Account: Your login is yours alone. Tell us ASAP if something seems off.
3. Booking & Cancellations
- How Booking Works:
- You request an appointment → We match you → Provider confirms → You get details. Simple!
- Cancellations:
- Life happens! Cancel or reschedule at least 24 hours before your appointment via your dashboard.
- Why? Out of respect for providers’ time (and other patients waiting).
- Late cancellations? Providers may charge a fee (we’ll warn you first).
4. Payments
- You Pay Providers, Not Us: We never handle your payments. You’ll pay your provider directly (via their secure system) after your Visit.
- Our Fee: AlgoMatch Care is free for patients! (Providers pay a small match fee to us – that’s how we keep running.)
5. Your Privacy – Sacred Ground
We protect your data fiercely. Our Privacy Policy details exactly how – it’s part of these Terms. TL;DR: We never sell your health info. Ever.
6. Our Responsibilities to You
- We’ll Strive To:
- Give you accurate provider profiles and availability.
- Keep our site secure, fast, and easy to use.
- Support you quickly if issues arise (contact us!).
- We Can’t Promise Perfection:
- Providers manage their own schedules – sudden changes happen.
- Tech hiccups occur (we’ll fix them fast!).
7. When Things Change
We may update these Terms occasionally (e.g., new features or laws). We’ll always:
- Post the new version here.
- Highlight major changes for 30 days.
- Notify active users by Email.
- Your continued use = your agreement.
8. Taking Breaks or Ending Things
- You Can Leave Anytime: Deactivate your account via settings.
- We May Pause or End Access If:
- You breach these Terms (we’ll warn you first!).
- Required by law or safety reasons.
- We’ll always give notice unless it’s urgent.
9. Important Legal Bits (In Human Speak)
- Disclaimer: We connect you with providers – but they deliver your care. We aren’t liable for their services.
- Limitation of Liability: If something goes wrong because of our site, our responsibility is limited (we’re a small matchmaker, not a Fortune 500).
- Indemnity: If you misuse AlgoMatch Care and it costs us, you agree to cover those costs.
- Governing Law: These Terms are guided by [Your State/Country] law.
10. Got Grievances? Talk to Us First.
We’re all ears! If you’re unhappy:
- Email Us: hello@algomatchcare.com – we’ll work hard to fix it.
- Formal Disputes: If we can’t resolve it, we agree to fair arbitration (not court battles).
Bottom Line:
We built AlgoMatch Care to make healthcare human again. These Terms exist to protect both of us – so we can focus on what matters: finding you great care with zero guesswork.
Questions? Doubts? Just need clarity?
📩 Email: hello@algomatchcare.com
🌐 Visit: https://algomatchcare.com/contact
— The AlgoMatch Care Team
Here to match, support, and listen.